Team Manager (Patents)

Job Reference: 000156

Location: London

Closing Date: 17/12/2021

Job Start Date: Not Specified

Salary: Excellent remuneration and benefits package

Contract Type: Permanent - Full Time

Practice Group / Department: Records & Formalities

Hours of work: 35

When an entrepreneur named James Poole founded the firm that is now Carpmaels & Ransford back in 1776, he established a legacy that has shaped the world of intellectual property for over 200 years. Today, from its offices in London and Munich, Carpmaels & Ransford is a formidable presence in European intellectual property, acting on behalf of many of the world’s most innovative and successful companies. Never complacent, we are continually expanding our knowledge and experience by recruiting the brightest people and sharing our knowledge within the firm and throughout the profession.

We have the largest specialist life sciences group on one site in Europe. We protect some of the most commercially valuable pharma products in the world, and many of our biotech cases form the basis of EPO case law. We are also engaged by some of the world’s pre-eminent technology companies.

We are passionate about creating a diverse and inclusive workplace where everyone can be themselves and realise their potential. We recognise that diversity of thought is vital to our business, enabling us to approach challenges differently and offer our clients creative and original solutions.  Our diversity and inclusion policies and practices are informed through our work with organisations such as IP Inclusive, Stonewall and Business in the Community via the Race at Work Charter.

These steps help to ensure that Carpmaels & Ransford continues to be a supportive and inclusive workplace for our employees, so that we provide the best possible service for our clients. More information on our commitment to diversity and inclusion is available on our website.

We promote a healthy work/life balance through our wellbeing programme and encourage employees to actively support and positively impact our local communities. These include our partnerships with the Social Mobility Foundation and Holborn Community Association. We are also dedicated to reducing the impact of our operations on the environment and creating a sustainable workplace.

All of our social activities, networks and groups come together to make Carpmaels a truly supportive and healthy workplace. 

Principal Responsibilities:

•    Team Management
-    Managing the C&R EP Patents Team to deliver timely and accurate execution of EP/GB/WO patent processes and requests. 
-    Supporting and advising team on technical/legal aspects as necessary.
-    Managing team staffing and coordinating team meetings.
-    Coordinating delivery of training/mentoring for team members.
-    Working with FEs to coordinate out of hours filings.
-    Working with the finance department to keep fee schedules up to date and help resolve billing issues.
-    Conducting appraisals and setting objectives for team members.
-    Advising Head of IP Administration with regards to team member probation reviews, promotions, training requirements etc.
-    On request from the Head of IP Administration, provide information and recommendations with regard to salary reviews for team members.

•    Process/Systems Review, Improvement and Implementation
-    Working with the Business Intelligence (BI) team to identify potential process improvement opportunities in current EP Patents Service processes and making recommendations for change.

-    Working with the development teams  to maintain, develop and improve systems that support the EP Patents Service, including EPOline, Inprotech and DMS.
-    Maintaining and improving KPIs for the EP Patents team.
-    Working with the EP Patents team to implement process improvement solutions.
-    Working with the Internal Process Task Group (IPTG) and assisting with implementing recommended changes in the EP Patents team.
-    Documenting processes.

•    Market and technical awareness/knowledge
-    Attending events such as:
      -EPOline seminars, 
      -Annual CIPA IP Paralegal conference,
      -UKIPO events,
      -CPA events,
      -IEUG Rules sub-group.

•    Other duties as required in development and operation of the C&R EP Patent Service and Team.

What we are looking for:

•    Team management skills.
•    Project management skills.
•    Self-motivated and uses own initiative.
•    Ability to work to deadlines.
•    Excellent communication skills, both verbal and written.
•    Proactively suggests improvements to processes/Inprotech.
•    Maintains a diligent and thorough approach to their work.
•    Strong collaboration skills.
•    Ability to communicate effectively with Partners, fee earners and other members of staff.
•    Excellent attention to detail, including spotting incorrect/incomplete information.
•    Willingness to learn new skills.

Key Skills & Qualifications:

•    CIPA Administration Certificate preferred.
•    Demonstrable IT skills  (Word, Outlook, Excel, Internet, EPOline).
•    Good level of Inprotech knowledge and experience, including running reports.
•    Strong knowledge of online resources and journals in order to find answers to legal queries.
•    Knowledge of EP, WO and GB patent processes and procedures. 

In accordance with our equal opportunities policy, we will provide equal opportunities to any employee or job applicant, and will not discriminate either directly or indirectly because of race, sex, sexual orientation, transgender status, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity.


This position is now closed. We are no longer accepting applications for this position.